24/7 Support

How can we help you?

Find answers about SMS verification, payments, and account issues instantly.

Telegram Chat

Fastest response for payment & OTP issues.

Chat Now

Email Support

For business inquiries and account disputes.

Send Email

Submit Ticket

Detailed help request for complex issues.

Open Ticket

Frequently Asked Questions

Quick answers to common problems.

Don't panic. Sometimes the payment gateway takes 5-10 minutes. If it takes longer, please copy your Transaction ID (TrxID) and send it to our Telegram support. We will manually add it.

Our system automatically refunds your money to your Simly wallet if no code is received within 20 minutes. You can then try buying a different number from a different server.

Yes, our "Non-VoIP" category guarantees real SIM numbers that are fresh. These work best for Gmail, Swagbucks, Fiverr, and Facebook verifications.

The minimum deposit is only $1. We keep it low so everyone can start working easily.

Open Support Ticket

We usually reply within 1 hour.